Shipping policy

Shipping Policy

Thank you for shopping with us.

Free Shipping

We are happy to offer Free Shipping on all orders. No minimum purchase is required.

Processing Time

All orders are processed within 1–3 business days after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Time

Estimated delivery time is 5–10 business days, depending on your location. Please note that delivery times may vary due to shipping carrier delays or high demand.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with a tracking number so you can track your package.

Shipping Delays

If your order is delayed for any reason, we will notify you as soon as possible.

Incorrect Address

Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages

We are not responsible for lost or stolen packages confirmed as delivered by the shipping carrier. If you believe your package is missing, please contact the carrier directly.

Contact Us

If you have any questions about your order or shipping, please contact us at:

customer.gemtime@gmail.com